How COVID-19 Has Pushed Businesses Past Technology Tipping Points, Transforming Businesses Forever
Communication solutions under COVID-19
A recent survey revealed that the responses to COVID-19 have accelerated the use of digital technology by many years and many of these are here to stay. Much of this was due to how customers changed their behavior, choosing more online channels for communication purposes and in particular for buying and products using contactless methods. There is little doubt that online shopping was becoming very popular before COVID-19 but the virus has just encouraged more and more people to take on this way of satisfying their needs and wants. Businesses are revealing that throughout the pandemic at least 80% of customers are now interacting digitally. The industries which are seeing these increases in digital communication are the following:
- financial services,
- professional services.
Apart from customer interactions and selling products, many companies have taken to remote working as well. This has meant that employers are working from home using digital technology such as migrating to the cloud to access and load documents and convey decisions. This is basically fast-tracking the inevitable. Now that businesses have had to put substantial investments into such things as more data security as digital technology has moved virtual and into artificial intelligence, they are unlikely to turn their back on these changes once the world recovers from the pandemic and things get back to the new normal
Project management platforms under COVID-19
Top 8 remote working project management tools useful in COVID-19 times
Slack is a social media user-friendly work platform that comprises file sharing and instant messaging. It is like working in an online office environment. Its key benefit for project managers is that it enables the creation of separate groups for differing projects and their teams. It is both robust and reliable and mostly always works.
GoToMeeting is an innovative online conference arrangement that permits desktop sharing with video conferencing. It is great for project managers who normally organize daily meetings. One project manager can have 100 users engaged at any one time.
Zoom is a great video call and conferencing allowing for screen sharing. It hardly ever buffers and permits multiple users. If the project manager handles a big team the premium version offers all that is required.
GitHub is a project management tool suitable for remote working and in particular when the management of software development is part of the project.
Trello is an online project management tool that permits collaborative working using an intuitive and seamless graphical interface. The project manager can organize budgets, jobs, activities, and time at no cost. It really only has the storage capability for smaller teams where big data isn’t required.
Asana is a sophisticated software designed for project management developed by Facebook’s co-founder Dustin Moskovitz which was allegedly used by Facebook to improve employee productivity. The project manager may create tasks, allocate them to different users, create deadlines, and scrutinize progress.
Toggl is great time-tracking software that a few project managers really like because it is so simple to learn and easy to use but it only works when online.
8. Google Docs
This is the jewel in the crown on the internet for project management. It allows collaboration to take place in a team. Anyone can use it as long as they have a Google account and sharing, learning, allocating, and monitoring tasks are some of the key features of Google Docs.
Time tracking tools for online working in COVID-19 Times
When so many employees are working from home no employer knows what their employees are up. Making use of time tracking software will help businesses keep their employees on the right track even if multiple locations are involved. A time tracking app helps to do the following: This type of app will let you:
- assign tasks;
- set task times to employees;
- set work schedules.
The emphasis is on employee accountability.
Managing employee work hours
The key advantage of using time-tracking software is to track the number of hours a business’s employees work in real-time. This helps to prevent the following:
- unauthorized overtime;
- human error;
- buddy punching.
Real-Time Phone Interpreting Solutions in COVID Times
Currently, in times of restrictions caused by COVID-19, there has been an increase in demand for medical and legal interpreting services. Professional interpreting can play a major role in the transferring of accurate, fast information between many countries. Over the phone, real-time interpreting solutions face little disruption when countries and cities are under enforced lockdowns. Real-time interpreters are used in delivering services remotely. Properly qualified real-time phone interpreters in the legal and medical sectors may help to keep non-essential workers from being exposed to COVID-19. They can convey information between patients and medical professionals and interpret eye-witnesses’ accounts for court cases.