Do you offer court interpreting?
Yes, we do offer court interpreting in numerous languages. Please contact us with your specific request and we will provide you with a free quote.
Do you accept jobs from both private individuals and legal providers?
Yes, we have the capacity to assign project managers and translators to small or large projects from both private clients and legal practitioners.
What information do you need to start a translation project?
- Source document
- Languages involved (source and target language)
- Purpose of translation
- Specific terminology if required
- Spellings of names if applicable
- Preferred language variant (e.g. UK English) if applicable
Are your translators able to appear in court to confirm their translations?
Yes, this is usually possible for most languages.
Are your translations done by NAATI-accredited translators?
Yes, most of our translators are NAATI-certified. We will discuss your options in the proposal stage.
How long have you been in business?
We have been operating since 2008. Our translators are very experienced in legal matters, and most of them undergo frequent advanced training. Each of our team leaders has been in the language service industry for more than 10 years.
Do I have to pay upfront, or do you offer accounts to regular clients?
Australian law firms automatically enjoy a 7-day account. We will simply send a bill together with the translation. Overseas clients and private clients will have to pay upfront.
Will you amend the translation afterwards if we require this?
Yes. Reasonable changes are free of charge, and part of our warranty.
If you could name your three key strengths, what would they be?
Consistent quality, responsiveness, and attention to detail.
What is the best way to contact you?
Our email response time is usually under 30 minutes, so the most efficient option for you is to send an email. However, if you feel more comfortable discussing your project on the phone with us, please feel free to give us a call.
Are your translations certified?
Yes, we meet a broad range of certification standards for Australia, the United States, and Europe. Most of our translators are NAATI-accredited and are committed to ongoing advanced professional training. Please make sure you detail your requirements so that we can provide you with a tailored proposal.
What languages do you translate?
We can confidently say that we have translated from and into the top 200 languages around the globe.
Can you give me some references?
Rest assured that our list of clients contains some well-known names; but due to confidentiality reasons, we will not give out the names of any of our clients. However, we can provide you with sample translations, you can Google us and read our reviews, or you give us a call and we can talk with you directly about your project.
